Testimonials
Client Testimonials |
Agent Testimonials |
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"AV Rillo & Co Solicitors are the most efficient and effective firm I have dealt with. I had a direct line to my own solicitor and they were always available to speak to me. They are very responsive, reliable and have provided me always with the highest level of customer satisfaction." Mr & Mrs Kleanthos "Not only were AVRillo fast and reliable but they were always approachable and easy to get hold off and talk to. I highly recommend them. We will definitely instruct AV RILLO to act for us on any sale or purchase in the future." Mrs JP "AVRillo made me feel special. They were always attentive and patient with me. It was reassuring to be kept informed as to what was taking place and to know that my solicitors were doing everything possible to conclude my matter quickly. I would be more than pleased to recommend AV RILLO & Co. to my friends and family." Mrs R "I had tried to contact my usual solicitors to ask them if they would act in the sale of my house but for two days it was impossible to get past the receptionist's barricade or speak to anyone but voice mail. So I asked an estate agent if they could recommend a solicitor and they told me to give AV Rillo a call. Miraculously, the phone was answered directly by one of the partners, Tony Piccirillo. This wasn't actually a miracle and happens to be quite typical when calling AV Rillo. Tony and Alison, another solicitor I dealt with, were always available, knowledgeable and friendly and their advice was spot-on (both measured and helpful). Because I live and work abroad, being able to pick up the phone and get an immediate answer from a lawyer was fantastic, likewise for email. The sale of my house wasn't a straightforward transaction (it was a contract race between three separate buyers through three different estate agents) so there was a fair bit of coordination and many questions to deal with. It was a pleasure dealing with Tony and Alison and I can thoroughly recommend AV Rillo as solicitors: the service was brilliant…." Krista Clausnitzer "Brilliant! I was very impressed with AV RILLO & Co. It was a pleasure to use them. They were like a breath of fresh air. The professionalism that AVRillo applied to my conveyancing enabled me to feel entirely comfortable that I could rely on them, and I was not let down. Their service was efficient, quick, professional and most of all hassle free. I was always able to speak to my own solicitor and will definitely use them again. I was also most impressed with the fast track service they offered me." Mr L C "Thank you for acting on our behalf. We found your service to be highly professional, efficient and courteous. We particularly appreciated being able to speak to one of your Partners directly whenever we needed to. This conveyed a 'personal touch' to matters, which was very reassuring during what we found to be a stressful process. We will have no hesitation in recommending your service to friends, family and colleagues in the future." Dr Percy & Mr Shaw "AV RILLO gave me everything that I could hope for from conveyancing solicitors. They were quick, professional and their staff really knew what they were talking about. I was kept informed in writing of everything that happened in my purchase. What's more their fixed fees were very competitive. I am sure that I could have paid a lot more my conveyancing and got a lot less in return terms of service from another solicitor. I will definitely instruct them in the future and recommend them to others." Mr & Mrs Collins "My solicitors exceeded all of my expectations. My previous experiences in buying and selling property have been that the whole process is stressful and that often, I have felt that matters were not within my control, or progressing fast enough because I was not kept updated by my solicitors. This was not the case with AV RILLO. They were fast and they did exactly what they said they would do. I always knew what was going on. I didn't have to chase for information and wait for calls back. There was no need. I was happy to rely on my solicitors to deal with my conveyancing and I would wholeheartedly recommend them to anyone." Mr & Mrs Green "We wanted to write to thank you for conveyancing the purchase of my daughter's property so quickly and efficiently. We were delighted with the way that you found a solution for any problem that arose and made the whole process as stress-free as possible." Mrs Marlow
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“Excellent. Amazing service. AV Rillo are the best solicitors I have ever come across. They go beyond our expectations and always try to please. Their direct dials and their long opening hours are a welcome relief to the average solicitor. We are always very pleased when our clients use them as they make our life a lot easier.” Stirling Ackroyd (Shoreditch) Ben Martin Gammon-Branch Manager “It is nice to pass over my sales to someone I can trust after I have tied up my deals. I have always searched for a solicitor who is as responsive and as customer focused as Ellis & Co. I am pleased to say AV Rillo have never let me down. They know exactly what my clients need and they do their very best to get the sale through to completion as pain free and as fast as possible. “ Ellis & Co (Bounds Green) Anthony Lucas -Branch Manager “AV Rillo are excellent at keeping me updated. It is crucial that I know what is happening on my deals and AV Rillo have not let me down. They call me before I get a chance to call them. They save me a lot of otherwise wasted time in sales chasing. They even chase the entire chain for me and then update me with any problems.” Winkworth (Lower Clapton) Claudine Morgan-Managing Director “AV Rillo are not stuffy. They are not like the average solicitor. They are always take my calls and are keep me updated. They are down to earth in their approach. They are good at providing straightforward and practical advice to our clients. They are good at problem solving and make my deals a lot easier.” Toby Ruddle-Branch Manager “As award winners ourselves, we look to work only with those who can provide an excellent service to our customers. It is vital that our clients are looked after. AV Rillo not only provide our clients outstanding client care but they are also excellent communicators. I can easily understand why they have won awards for the last 6 years in a row. They are professional, fast, one step ahead and always give us immediate and up to date feedback. They are a pleasure to work with.” Greene & Co (West Hampstead) Stephen Matthew-Branch Manager “AV Rillo make my day a lot easier. They are responsive and their understanding of estate agents means they appreciate our knowledge from having put the deal together. This means they are not scared to use our expertise and are able to work closely with us to help complete our deals. If ever there is a problem I can always get through to them and they even work weekends.” Ashtons (Chadwell Heath) Francis Tayler-Manager “I could not ask for anything else from AV Rillo. They are always keen to help and work long hours. I can ring early morning, during lunch, evening or Saturdays and they will often be there to take our calls. AV Rillo are very agent friendly solicitors. Their knowledge of conveyancing and the estate agency business means they do not hide behind problems but try to fix them. I especially like the fact that they keep my negotiators are regularly updated and AV Rillo involve us in solving problems where we are able to help.” Keatons (London) Rupert Verdi -Managing Director |




